Delete your account in the Resell app
- 1
Open Resell and sign in to the account you want to delete.
- 2
Open your Profile using the Profile tab in the bottom navigation.
- 3
Tap the three-dot menu button in the top-right corner of the Profile screen. In the Account Options pop-up, choose Delete Account.
- 4
Read the confirmation information and confirm the deletion request. Complete any password confirmation shown in the app.
The deletion process may take some time to finish. Follow any status or retry instructions shown in the app.
Request deletion without the app
If you cannot access Resell, use this form to prepare an account-deletion email. Your email application will open with the request filled in; review it and send it to our support team.
You can also email us directly at contact.resellapp@gmail.com. Never include your password. We may ask for reasonable information to verify that you own the account before processing the request.
What data is deleted?
The account-deletion process is designed to delete your account and profile, your listings and associated listing photos, saved-listing records, and registration-location data. Messages may be anonymised or redacted so that other participants can retain necessary conversation context.
What may be retained?
Limited records may be retained where needed for safety, fraud prevention, dispute handling, legal compliance, or transaction and audit records. This can include anonymised report records and Boost purchase, grant, or audit history. Where supported, personal identifiers in retained records are removed or set to null. Retained information is not kept as an active user profile.
